Sometimes you need the power of a superhero to save the day when a customer relationship is on the bubble and revenue is on the line. Good news: BusinessConnect arms you with the insight to turn collections challenges into a big win for the customer and your organization.
BusinessConnect, built natively on the Force.com® platform streamlines and automates collections helping you collect recoverable debt faster. Expose potential risk by using consumer and commercial data from any provider to flag potentially problematic accounts and track and analyze your AR data at the individual or portfolio level. And, by leveraging the power of Force.com, Collections now can easily collaborate with Sales and Credit to resolve payment disputes, track promises to pay and reduce bad debt write-offs.
BusinessConnect—taking up for collections.
Key Features of BusinessConnect to help Collections:
Real-time collections call prioritization;
Automated account monitoring;
Branded dunning notices and promise-to-pay tracking;
Configurable templates and letterhead;
Dispute and deduction management;
Real-time reports and dashboards;
Collections cash forecasting.
BusinessConnect is a preferred Salesforce.com app.